At Sepak 888, your privacy is not merely a formality. We understand how sensitive your personal information is — from your phone number to your financial transaction records. This document honestly explains how we collect, use, store, and protect your data.
Sepak 888 (referred to as "we", "Platform", or "Sepak 888" in this document) is committed to protecting the privacy of every user on our online sports betting and casino platform. This Privacy Policy is drafted to clearly and transparently explain how we handle your personal information from the moment you register until you stop using our services.
As a platform operating exclusively for the Malaysian market, Sepak 888 understands the sensitivity of local players when it comes to data privacy. Many Malaysian users are concerned about the security of their personal information when dealing with online platforms — and we fully respect those concerns. That is why we provide a privacy policy written in plain, easy-to-understand Bahasa Malaysia, rather than a dense and confusing legal document.
By registering an account or continuing to use the platform Sepak 888, you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree, you may contact us to discuss available options or choose to discontinue use of our services.
Sepak 888 follows a data minimisation principle — we only collect information that is genuinely necessary to deliver quality services, maintain platform security, and meet legal requirements. The following are the categories of data we collect:
Sepak 888 does not collect sensitive information such as biometric data, health records, or religious information unless required by law or specific KYC requirements, and only with your explicit consent.
Sepak 888 uses personal data collected solely for the following legitimate and clearly stated purposes:
Sepak 888 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, there are limited situations where we need to share data with certain parties for legitimate operational purposes:
| Third Parties | Purpose of Sharing | Data Shared | Sold? |
|---|---|---|---|
| Payment Processors Touch 'n Go, GrabPay, DuitNow, FPX |
RM deposit & withdrawal processing | Transaction amounts, account ID | ✕ No |
| Game Providers Evolution Gaming, Pragmatic Play |
Providing live casino & slots games | Player ID (no real name) | ✕ No |
| KYC Services | Malaysian player identity verification | Identity documents (encrypted) | ✕ No |
| Authorities | Legal compliance & court orders | Only what is required | ✕ No |
All third parties we work with are required to comply with strict data security standards and are prohibited from using your data for any purpose other than those specified in their agreement with Sepak 888.
Sepak 888 implements multiple layers of technical and organisational security controls to protect your personal data from unauthorised access, loss, or disclosure. Our security systems are designed to provide protection on par with leading Malaysian financial institutions.
While Sepak 888 does everything it can to protect your data, account security also depends on your own actions. Please use a strong password, never share your login credentials with anyone, and contact us immediately if you suspect unauthorised access to your account.
Sepak 888 only retains your personal data for as long as necessary for the purposes stated in this policy, or as required by applicable law:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you. Anonymised data may continue to be used for statistical purposes and platform improvement. Sepak 888.
As a user Sepak 888, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:
Sepak 888 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the platform. Sepak 888.
In the course of operating the platform, Sepak 888 may need to transfer or store your data on servers located outside Malaysia, particularly in the context of gaming services provided by international providers such as Evolution Gaming.
When your data is transferred outside Malaysia, Sepak 888 ensures:
Regardless of where your data is stored, the same protection standards set out in this Sepak 888 Privacy Policy apply in full.
Sepak 888 strictly prohibits individuals under the age of 18 from registering or using our platform. We do not knowingly collect personal data from children.
If we discover that we have collected data from a minor without valid knowledge or consent, we will immediately take steps to:
Sepak 888 reserves the right to modify or update this Privacy Policy from time to time in response to changes in law, industry practices, or how we operate. Where significant changes are made, we will:
It is your responsibility to review this Privacy Policy from time to time. Your continued use of the platform Sepak 888 following any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding the privacy of your personal data at Sepak 888, our team is ready to assist through the following channels:
For requests relating to data access, correction, deletion, or any other privacy rights, please include your account number Sepak 888 you and the nature of your request in your message. We will verify your identity before processing any data request to ensure the security of your account.
This Privacy Policy is drafted in Bahasa Malaysia and constitutes the official binding version. Effective date: 1 January 2026.